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Our expert team is dynamic, solution-led and approachable, with a wealth of regulatory and compliance experience across financial services, a proven track record working with regulated firms, and a genuine interest in seeing your business thrive.

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“Resolution Compliance was formed to ensure that the fintech sector had an experienced regulated partner to work with. A partner who knows and understands the challenges faced by start-ups who are looking to move into direct authorisation in the future.

From the outset Resolution's aim was to be much more than an incubator providing a licence to hire, instead we think beyond the rule book and add value to every project we undertake.

I am continually impressed by our client retention rates, success in supporting clients through to FCA authorisation and providing a solutions-led and approachable service.

Resolution has now grown into one of the best financial services appointed representative providers. Together with our partner the Thistle Group, we provide the full breadth of trusted compliance services, systems and support any business in the financial services sector might need.”

James Dingwall, Founder & CEO

Our leadership team

James Dingwall
James Dingwall
Founder & CEO

Since setting the business up in 2013, James has grown Resolution Compliance into one of the UK's leading principal firms, providing Appointed Representative status and incubation to some of the UK's most high-profile financial services firms. 

Michael Bellenger
Michael Bellenger
Finance & Operations Director

As a Fellow of the ACCA, Michael advises clients on issues around prudential regulation. This involves compliance work for MIFIDPRU and non-MIFID firms, ICARAs, consolidation, and waivers.

Sophie Long
Sophie Long
Managing Director

Sophie has grown and managed client relationships for Resolution Compliance since 2015. As MD Sophie leads operations and gives strategic guidance across all areas of the business.

Norma Foley
Norma Foley
HR & Operations Manager

Focusing on leading operations, HR functions and IT solutions development, Norma joined in 2013, having previously worked for one of the UK’s leading general insurers.

Keith Maner
Keith Maner
Compliance & Technical Manager

With 35 years' experience in financial services, including 25 years in regulatory compliance, including time spent working for the regulator, Keith is Compliance and Technical Manager.

Cayley Jensen
Cayley Jensen
Compliance & Supervision Manager

Cayley has an in-depth knowledge of the financial promotion rules and their application and oversees all aspects of her Appointed Representatives’ compliance, to ensure the relevant rules and guidance is being followed.

Tanja Gazmaga
Tanja Gazmaga
Compliance & Supervision Manager

Having worked across various Financial Services including banking, wealth management and finance and with a strong technical and operational background, Tanja joined the Resolution Team as a Compliance & Supervision Manager in December 2020.

Janice Meston
Janice Meston
Compliance & Supervision Manager

Janice joined Resolution Compliance in 2020, having previously held positions as Global Head of Compliance & SMF16, and also as a Global Operations Manager with a leading investment bank.

Lilly Cording
Lilly Cording
Administrator

Since joining Resolution Compliance in 2017, Lilly's main focus as a compliance administrator is on knowledge centre and social media monitoring.

Flavia Macaluso
Flavia Macaluso
Senior Associate

Before joining Resolution Compliance in October 2022, Flavia worked as a compliance officer for +7 years in various sectors such as accountancy, fund administration, and corporate services. She is an associate member of the International Compliance Association with which she obtained an International Diploma in AML (and AML certificates).

Looking for a career in compliance?



We currently have an available position below, if you feel like you would be a good fit for our business then please send your CV to info@resolutioncompliance.co.uk.

For more information on a career in compliance, please call 020 3859 0058 to speak to a member of our team.
Open Position
Even if you don’t see something that fits, do not hesitate to get in touch with us at info@resolutioncompliance.co.uk. We are always looking for top talent, regardless of our open positions.
Compliance & Supervision Manager
London/Remote

We have an excellent opportunity to further build your compliance consultancy career.  You will grow your knowledge and skills, learning from a highly skilled team, and will be given the opportunity and exposure to build your experience and career within the business:

Job Summary:
Resolution Compliance Limited is a regulated network and is authorised and regulated by the Financial Conduct Authority and is part of Thistle Initiatives Group of companies.
The Compliance & Supervision Manager will be responsible for delivering a range of compliance and supervision solutions to Appointed Representative firms through its regulated principal firm, Resolution Compliance. The individual will need to demonstrate independence of thought, a willingness to challenge where appropriate, be solution led, able to work collaboratively within a team, and be proactive.

Key Responsibilities:
• Advising senior business stakeholders on the firm’s regulatory obligations and how they should be met in respect of retail investment platforms along with the firms associated monitoring and reporting responsibilities
• Draft policies, procedures, and reports as required
• Produce internal and external reports on FCA policy
• Plan schedule and undertake supervisory visits of appointed representative firms
• Provide detailed audit reports and feedback to Senior Management
• Ensure required audit actions are tracked to completion
• Responsible for the implementation of any requirements of FCA rules and regulations relating to appointed representative firms
• Documenting and implementing any changes to the governance plan/activity in line with the FCA rules and regulations
• Provide ad hoc compliance advice
• Support the Financial Promotions approval process
• Support Ad Hoc projects
• Provide a technical helpdesk function to the firm
• Identify and recommend technical skills training where judged appropriate by you
• Willingness to qualify up to Advanced Diploma and Fellowship level
• Maintain an up-to-date knowledge and understanding of regulatory policies, including, Financial Crime Protection, Conflicts of Interest, Personal Account Dealing, Inducements, Financial Promotions, and Training and Competence
• This role is not limited to the above duties, due to the nature of the market you will need to be adaptable and open to change in this position